VOICE SOLUTIONS

VOICE BROADCASTING

Voice broadcasting (also refered to as phone broadcasting or message broadcasting) is a modern communications technology that blasts a voice phone message to hundreds or even thousands of call recipients in a very short period of time. This technology is often used for community alerts and notifications or in business applications.

Voice broadcasting allows you to instantly send interactive phone calls with ease while managing the entire process right from the Web. Instantly send alerts, notifications, reminders, political calls, get out the vote - GOTV - messages, interactive polls or surveys with ease right from the Web. Read more...

INTERACTIVE VOICE RESPONSE (IVR)

If an individual answers a voice broadcast call, an IVR program can be invoked presenting menu selections to the call recipient just like an inbound call. These types of campaigns are often referred to as outbound IVR programs.

IVR allows customers to interact with a company’s database via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes. Read more...

PBX PHONE SYSTEMS

We specialize in open source VOIP PBX phone systems such as Asterisk, Elastix, trixbox, etc.

For the past thirty years, legacy PBX (Private Branch eXchange) systems were the ultimate in business communications but today's IP PBX (Internet Protocol Private Branch eXchange) systems are less expensive and far more capable than their predecessors. They also integrate much better into business networks and data communications which, in turn, enable new applications for common business practices. Modern IP PBX systems deliver multinational enterprise capabilities, often at a cost lower than the far more basic systems they are replacing. IP PBX systems are changing how many businesses implement and use their voice communications.

Basically, IP PBX systems are telephone exchange and extension managers for VoIP (Voice over Internet Protocol) telephone calls. The essential advantage IP PBX systems offer is the ability to add features that have only been affordable or available to enterprise size corporations up to now. Voice over IP (VoIP) and Internet telephony are often also more cost-effective when looking at long-term operating costs, due to lower monthly fees and much lower costs to connect and complete calls. Read more...