"Your Car Is Ready" Notifications
Auto dealers looking to improve customer experiences now also have a way of further reaching their customers through the text messaging channel thanks to Quavox SMS Solutions.
Quavox® helps car dealers to deliver the text messages to customers during the service appointment lifecycle. This includes text messages for approvals on repair orders, service status updates and other important information for customers.
Text messages are being used in this industry to get quicker responses and turn around times at service bays as well as to avoid wasted time waiting on approvals, chasing voicemails or relaying messages with the service department.
As the industry leader in multi-channel marketing for automobile dealerships, Quavox® helps your dealers to get your message to the customers in many different ways.
- SMS Text Messages
Let your customer waiting in the Service Department lobby know that his car is ready. If he's not in the lobby, no problem. Text messages can reach him within seconds.
- Voice Broadcast
You have a list of thousands of customers waiting for the next year model Supercharged Twin Turbo. No problem, blast an informative voice message to the whole list to let everyone know the car has arrived.
- Email Notifications
Your customers may drop the car off at the Service department and head to work where they prefer email communications. Yes, we can help your dealer send email notifications to the customers.
Service tips? Seasonal advice? Promotions? Our newsletters allow you to say more to your customers through the power of email while reminding them about opportunities throughout your dealership.
- Direct Mail
Integrate your Direct Mail business with email campaigns and voice messaging to reduce your costs and maximize the impact of all three channels.
- Instant Messengers
Sometimes the best way to reach customers is through a chat client. Regardless of the chat programs that they use, we can help your dealer communicate.
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